As a UX/UI Consultant, I provide expert guidance on user experience, interface design, and accessibility, working with clients like Teleperformance, a global leader in digital services. My role involves conducting research, developing intuitive interfaces, advising on UX best practices, heat map and GA4 analysis creating wireframes and prototypes, collaborating with developers for seamless implementation, and optimising designs through testing and iteration, ensuring that digital products are both visually engaging and highly functional while aligning with business goals.

As a UX Manager my mail client was, Teleperformance, a global leader in digital services, I led the UX strategy and design efforts, ensuring that digital products were user-centric, accessible, and business-driven. My role involved managing UX/UI design processes, overseeing research and testing, collaborating with developers and stakeholders to align design with technical feasibility, and implementing best practices in accessibility and user experience. Additionally, I played a key role in optimising workflows, and driving innovation, ensuring that our solutions were both intuitive and effective for end users.

I worked at the intersection of strategy, creativity, and digital experience. My role involved developing brand identities, crafting visually compelling content for social media, and ensuring consistency across all touchpoints. I also led product management efforts, overseeing the design and development of digital products, aligning business goals with user needs, and collaborating with cross-functional teams to deliver engaging, results-driven solutions.

My experience as a designer in a corporate environment has given me a holistic understanding of how a multinational corporation operates. I've had the opportunity to work on strategic materials, all of which have provided me with valuable insights into effective communication, collaboration, and the strategic alignment of design with business objectives.